Customer Service

How Can We Help You?

You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
  • Cash on Delivery is available in Savannah. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Shipping destinations:

  • We ship both locally and worldwide. 

 

Shipping times:

  • Local orders take 3-5 business days to be delivered to you and we ship within 7 business days.
  • Local pickup is available for customers local to Clarkesville and Gainesville, Georgia. If you select local pickup, we will be in touch regarding a pickup date and time. 
  • Shipping time might vary depending on location, shipment method and other factors.

 

Shipping cost:

  • Orders over $50 will have free shipping.
  • Orders under $50 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

Due to the nature of the products in our shop, refunds will not be issued. We make every possible effort to ensure the custom item you ordered is proofed and approved before the order is finalized. 

If you have an issue with your order, please reach out to us at orders@saltandspruceco.com

We offer an assortment of custom items. All of these items are made-to-order, and a proof will be sent before the order is printed and shipped. 

Please make sure to use a valid email address at checkout so we can accurately approve your order and artwork.